My home address isn’t in maps, what can I do to change this. Our Tennant next door, is registered but nothing comes up if I type the name of our house, basically the same house, but it’s split into two dwellings now?
This is actually a pretty common misconception, but what3words is not a mapping technology, so we actually just use existing maps like Google maps, or Apple maps for instance, and overlay our grid technology onto it.
Since the maps are not provided by us, we're not able to update this information. You can see which map provider your app is set to by checking the icon on the bottom left of the screen. You can then proceed and report map errors by using the link below and hopefully they'll update it soon:
Community Drive
This is actually a pretty common misconception, but what3words is not a mapping technology, so we actually just use existing maps like Google maps, or Apple maps for instance, and overlay our grid technology onto it.
Since the maps are not provided by us, we're not able to update this information. You can see which map provider your app is set to by checking the icon on the bottom left of the screen.
You can then proceed and report map errors by using the link below and hopefully they'll update it soon:
Google Maps- https://support.google.com/maps/answer/3094088?co=GENIE.Platform%3DDesktop&hl=en
Apple Maps- https://support.apple.com/en-gb/guide/maps/mps366d4598f/mac
I hope this helps!
Best,
Aarati