Skip to main content
Question
Jason Whittaker
A hot mess in a cold sweat
Asked a question 9 months ago

A question - I'm a pretty tech-savvy person, but I've never been able to make the compass work in the W3W iOS app. Whenever I try to use to see what direction a location is in, it doesn't move, but when I open the Compass app itself, it works fine. I've looked through all the permission on my phone and can't find anything that helps. Am I missing something really obvious? Thanks.

Where am I?

In w3w.Community you can ask and answer questions and share your experience with others!

Hey @Jason Whittaker

Sorry to hear this! Can you possibly share the device and operating system you're using? It would be great if we could see some screenshots/screen recordings of you trying to navigate by the Compass so our team can investigate. If you send this over to support@what3words.com our team will be in touch as soon as possible! I've let them know that your message is coming their way :) 

Best, 
Aarati